Important Information
Policies
To help make your stay at Hilton Garden Inn Shreveport in Shreveport as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies aligned with Hilton Garden Inn brand standards.
- Check-In and Check-Out
Check-in begins at 3:00 PM. Check-out is at 12:00 PM.
- ID & Age Requirements
A valid ID is required at check-in.
- Smoking Policy
The hotel is 100% non-smoking.
- Pet Policy
Pets are not allowed; service animals are welcome.
- Payments & Deposits
The property accepts major credit cards. Deposits depend on reservation type.
- Cancellation Rules
Cancellation policies vary between flexible and non-refundable rates.
- Accessibility
Accessible rooms, public spaces, and elevator access follow Hilton accessibility guidelines.